Here is the solution to solve when one or more devices failed in backup (error replicating devices C:\) First, check Particular drive usage on client server by logging in. For eg (If ‘C:\’ drive on server is full then backup can not run due to low space on c drive. r1soft backup to run successfully […]
Here are steps to resolve LVM/MD configuration error in Remote Backup 1)Login to the client server 2) cat /etc/lvm/lvm.conf | grep unit If output is: # Default value for –units argument. units = “r” Then: 3)vi /etc/lvm/lvm.conf 4)/units 5)go to insert mode 6)unit=r changes to unit=h 7):wq 8)go to policy—->select bavkup now option.
Here are the steps to resolve module error a) run this command: serverbackup-setup –get-module >> to check module build successfully or not. If both headers and devels available then restart the cdp-agent on the server. If there is output as shown below then we need to build the module manually to do this follow below […]
Here are the troubleshooting steps for R1soft Backup policy errors Agent shutdown unexpectedly. -Restart the cdp agent and reset public key under edit protected machine option and try to run the backup. Connecting to agent error in case the server is behind the firewall. -Ask the DC team to allow our backup server IP and […]
To resolve the hotcopy error, you can follow the following steps- Check active hotcopy on the client-server by using hcp -l command. Stop cdp agent using /etc/init.d/cdp-agent stop command. Remove active hotcopy using hcp -r /dev/(device name) After this start cdp agent and run the backup. If you still find no success then reboot the […]
You can check if there is any other backup is running for the same server on any other backup server by analyzing the backupmon link i.e (184.108.40.206) If the daily backup is running, due to which monthly backup has failed with this error and vice versa. In this situation, ensure you have firstly completed monthly […]
Follow the below-stated procedure in case your disk safe hard quota has been completely used- First, check the on-disk size on the client-server by using the df -hT command. 1) If the on-disk size is less than the backup plan that the client had then proceed with the taking fresh backup by creating a new […]
If your connection to an agent fails, following are the steps that you need to follow a) First, check billing for the respected server whether it is active or suspended. b) check cdp-agent status on the client-server by using command /etc/init.d/cdp-agent status. If it is not running then start the cdp-agent by using /etc/init.d/cdp-agent start […]