If your question is not listed below then please free to ask it on our internal web hosting forum. We will be pleased to answer you as soon as possible.
Q. Is there any advantage to having a domain name with your hosting company instead of any other domain registrar?
Ans: You can register a domain with us as you sign up but there is no particular advantage however registering a domain through our website makes things a lot easier.
Q. If I register a domain through your website but I wanted to have variations of the same domain name to catch typos then would you also register those or would I register them myself?
Ans: You can register them at any time through our website.
Q. Does the cost of that domain depend on which plan I have? Or is that a fixed cost?
Ans: It is a fixed cost. You can check this link for more information: Domain Name Pricing
Q. Do I have to pay extra for hosting a secure website?
Ans: If you are running an e-commerce website and need to secure transactions through your website then you will have to opt for an SSL certificate. We offer shared SSL certificates free of cost but it means that your site does not have its own certificate and if you try to access via HTTPS you will receive a warning about the certificate’s validity, but you need not worry about it, the shared SSL also able to secure transaction via the website. If you don’t like to see a warning message then you must purchase a private SSL certificate. For more information about the pricing visit: SSL Certificate
Q. What can I do with a modem or DSL modem with a cable and is it possible to host my website on my own computer?
Ans: Definitely it is possible to host a website on your own computer however, first of all, you need to consult with your local ISP. Generally, the local Internet service providers will not allow you to use your DSL to host a web server, they have such firewalls to block traffic. It is the same with regard to email servers.
So to make sure your website is accessible to a suitable speed, you will have a more expensive line so that it can withstand the traffic of your website. On the other hand, it would quite slow because the width of the strips is limited upstream on DSL lines. And last but not least, you must have enough knowledge of system administration, networking, computer security, etc …
Q. Can I keep my domain name in case of a change of host?
Ans: Yes, firstly you need to make sure that you listed in the administrative contact of your domain name in the whois. If you own the domain name, you can transfer it anywhere you want. This means that you can transfer your existing domains by simply changing the name servers.
Q. Is it possible for me to reduce the amount of data transfer needed for my website?
Ans: In general, yes. However, it depends on your website’s files that require the most data transfer speed. First, check the quality and compression of all images, most can be optimized by using an appropriate image editing software such as PhotoShop.
You can play with the option to export pictures and have smaller files. Also, check your HTML files. There are many optimization programs available that reduce the HTML file size by removing unnecessary spaces and new lines. Check if you have the audio and videos, and try to optimize their size with the appropriate media editor.
Q. Can I run my own web scripts and programs on the website?
Ans: Yes, you can. You can have your own scripts and programs written in PHP, Perl, ruby, python, etc. Running on the server. You can also run cron jobs so you can use them to run a program at a specific date and time. This means that making some routine activities simple such as backups, email messages, etc… can be fully automated.
Ans: Yes, actually these are the technologies on the customer side and depend on the browser of your website visitors.
Q. Do I need a static or dedicated IP address for my website?
Ans: Well it really depends on what your website will contain. If you plan to start an e-commerce website, then you will most likely need a private SSL certificate, which requires a dedicated IP.
Q. How can I check my website’s traffic statistics?
Ans: We provide the Awstats program which gives you information about your website visitors. If you are running an online business then this information is more important for you. You can analyze from where your visitors are coming, what parts of your site are most visited, and which ones are not. It is always good to know what happens on your site.
Q. Does the kind of operating system on my computer make a difference?
Ans: No. If you are using Microsoft’s Windows OS on your local machine and hosted your website on a Linux platform then you can make changes to your website through FTP. All the operating systems support FTP software.
Q. How do I pay for the hosting?
Ans: Today payment by credit or debit card is the most common way. However, there are other ways to pay such as Paypal, 2checkout, bank transfer, etc … You should check the following link for more details: Payment Options
Q. How to put my site online?
Ans: There are many ways to transfer your website files to your hosting account. The most preferable way is FTP. Once you sign up the hosting account you will receive the FTP login details. And there are many FTP programs available like WS_FTP, CuteFTP, SmartFTP, Filezilla, etc… The second option is to use is file manager which usually comes with a control panel.
Q. How much bandwidth do I need?
Ans: It is hard to say because it depends on several factors such as the number of visitors on your website each month, the average size of your web pages with all pictures, videos, etc … that are included in the web pages. Please keep in mind that your site will gain more and more popularity over time and you have to check additional options.
Q. If I have a popular website with a large amount of database and tons of web traffic and I’ve noticed that you are not offering unlimited bandwidth and space then why should I choose your hosting instead of those who offer unlimited plans at a cheap cost?
Ans: Nothing is unlimited in this world so don’t believe web hosting is an exceptional thing. You get what you pay. If you pay peanuts you always get monkeys. Those companies who offer unlimited plans misguide people. If you don’t believe me, then read those companies’ TOS, you will find rules that clearly mention “if you use too many resources your site and account will be suspended”.