When upgrading WordPress or plugins, WordPress asks for FTP credentials.

April 26, 2022 / WordPress

Few of the Signs and Symptoms: You may be asked for FTP link information while trying to update WordPress or WordPress plugins.

Description: This usually happens when scripts are run with the permissions of the apache user “nobody,” rather than the scripts’ owner ( the cPanel user ).

For example, while running the top​ command in SSH to view running processes and then visit a website (example. TLD) in a browser, you will see the user who owns the process that spawned while visiting the example. TLD is the “nobody” user:

 $PID nobody 20 0 493456 35928 24436 R 8.6 0.4 0:00.26 php-cgi

Follow these instructions to install mod_suexec or mod_ruid2:

  1.  Log in to WHM as a root user
  2. Search for Software on the search bar
  3. Now Click on EasyApache 4 and Select “Customize” under “Currently Installed Packages”.
  4. Select “Apache modules” on the left side menu.
  5. Search for and mark mod_suexec or mod_ruid2 for installation.

    Note: You can only install one of these modules.
  6. Select “Review” on the left side menu
  7. Click on “Provision” when the option appears.

We sincerely hope that you must now have got a clear idea regarding how to manage Email Disk usage in cPanel. Feel free to reach out for more information to the bodHOST Team for proactive support 24×7.

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