osTicket | Open Source Ticketing Based Helpdesk System
A customer support desk or help desk is an essential part of any corporation that…
Few of the Signs and Symptoms: You may be asked for FTP link information while trying to update WordPress or WordPress plugins.
Description: This usually happens when scripts are run with the permissions of the apache user “nobody,” rather than the scripts’ owner ( the cPanel user ).
For example, while running the top command in SSH to view running processes and then visit a website (example. TLD) in a browser, you will see the user who owns the process that spawned while visiting the example. TLD is the “nobody” user:
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
$PID nobody 20 0 493456 35928 24436 R 8.6 0.4 0:00.26 php-cgi
Follow these instructions to install mod_suexec or mod_ruid2:








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