Here are the troubleshooting steps for R1soft Backup policy errors Agent shut down unexpectedly.-Restart the CDP agent and reset the public key under the edit-protected machine option and try to run the backup. Connecting to agent error in case the server is behind the firewall.-Ask the DC team to allow our backup server IP and […]
To resolve the hotcopy error, you can follow the following steps- We hope that by following these steps you have managed to resolve the hotcopy error. If you’re still facing any problems, reach out to our team to get unmatched support.
Cause: CDP 3.0 does not support running more than one backup at a time. You can check if there is any other backup running for the same server on any other backup server. There is an embedded queue mechanism that is activated when two policies attempt to save Recovery Points to the same Disk Safe […]