Outlook Express e-mail issues

Unable to receive/send e-mails –

1. For incoming mail server –
   Tool>Accounts>Mail>Properties>Servers
   

   The incoming mail server(POP3) should be changed to –

   “mail.yourdomainname.com”

2. The incoming mail server (POP3) account name and password should be entered accordingly.
   

   Tools>Accounts>Mail>Properties>Servers

   Type the account name and password –

   Primary account username – username

   But in the case of the creation of an alternative e-mail using Cpanel, the username will be [email protected]

3. If POP3 is using the wrong port number –
   

   Tools>Accounts>Mail>Properties>Advanced

   Change the SSL port number to 110.

4. Check if the mail client is using SSL –
   

   Tools>Accounts>Mail>Properties>Advanced

   Uncheck the option to use SSL.

5. Mail client set up to use Secure Password Authentication –
   Tools>Accounts>Mail>Double click on the e-mail account that set up>Click on servers>Check the box – My server requires authentication.
6. Mail servers should be as follows –
   SMTP: mail.yourdomain.com
   POP3: mail.yourdomain.com
7. Remove and create the e-mail account through Cpanel and check if works.
8. If yet, it is malfunctioning, The ISP will be blocking outside e-mail servers, in this situation you must use their outgoing e-mail servers.
9. If yet, there is an error, follow the steps mentioned below –
   

   If using windows>click on start>Run>enter: telnet yourdomain.com 25

   Observe the results. If you get this:
   220-manou.bodhost.com.com ESMTP Exim 3.36 #1 Sun, 8 Feb 2004 14:20:15 -0500
   220-We do not authorize the use of this system to transport unsolicited,
   220 and/or bulk e-mail.

In the error persists, we will need to use their outgoing mail servers.