Control Panels

Linux Plesk Server Exhausted of Free Disk Space After Trying To Download a Backup File

Applies To

  • Parallels Plesk Panel 11.x for Linux
  • Parallels Plesk Panel 10.x for Linux
  • Parallels Plesk Panel 9.x for Linux/Unix
  • Parallels Plesk Panel 8.x for Linux/Unix

Warning Sign

When you perform a system backup from the Parallels Plesk Control Panel, then after its completion you normally go to the Backup Manager and Click to download the current backup file. But sometimes file never get downloaded and you experience a slow server performance.


The above situation occurs most likely due to the unavailable free disk space on one of your partitions.


If you have a small root partition:

[[email protected]/]# df -h
Filesystem Size Used Avail Use% Mounted on
9.5G 6.1G 3.0G 68% /
437G 51G 364G 13% /var

You may have set up backups to be stored on another partition:
Directory for storing backup files – “/var/lib/psa/dumps”
Temporary directory for dumps – “/var/tmp”

[[email protected]/]# grep DUMP /etc/psa/psa.conf
DUMP_D /var/lib/psa/dumps
DUMP_TMP_D /var/tmp

However when you download backup files from the Plesk Control Panel, they are copied to a temporary location as a temporary file (these parameters are not manageable):
Full backups -> /usr/local/psa/PMM/tmp
Domains backups -> /usr/local/psa/tmp

Since those folders are located on the small root partition, you server runs out of free space.


You need to create a symlink from the default location to some folder which have the enough free disk space.

For Example:

[[email protected] /]# ln -s /var/tmp/ /usr/local/psa/PMM/
[[email protected] /]# ln -s /var/plesk_temp/local-tmp /usr/local/psa/tmp
[[email protected] /]# chmod -R 777 /var/plesk_tmp/local-tmp

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