ERROR: Web server software (WebServerX) is not supported. Sorry

July 9, 2013 / General Discussion

Web server software (WebServerX) is not supported. Sorry

This is one of the errors that server administrators would usually come across after installing Moodle

The reason why the server generates this is due to the mod_security configuration.


In order to resolve the issue, one must edit the following file:

# vi /usr/local/apache/conf/modsec2.conf

and comment on the line:

SecServerSignature "WebServerX"


#SecServerSignature "WebServerX"

Save these changes and Restart Apache Services

This should resolve the issue and Moodle would start working fine.

If you need any help in this regard, please contact our 24/7 technical support department via. Live Chat or Ticket (HelpDesk). We’d be glad to assist.