What is an SSL Certificate, and How to Fix SSL Errors?

June 6, 2024 / SSL

What is an SSL certificate, and how to Fix SSL errors?  

Have you come across a website with a padlock icon in the address bar and “HTTPS” instead of “HTTP”? That means the site is secured with an SSL certificate, protecting your connection and keeping your data safe. Know what an SSL certificate is, and what things may go wrong. This article will guide you on how to fix common SSL errors.

What is an SSL certificate?

An SSL certificate (Secure Sockets Layer) is a secure connection established between a website and your browser. It encrypts the communication between the user and the website, encoding information sent or received by the user, like passwords, credit card details, or any login credentials. This encryption makes it extremely difficult for hackers to steal the data.

Why are SSL certificates important?

  • Protects Sensitive Information: SSL certificates ensure your private information stays confidential during online transactions or form submissions.
  • Builds Trust: The padlock icon and “HTTPS” in the address bar indicate a secure connection, giving visitors confidence in your website’s legitimacy.
  • Improves Search Engine Ranking: Search engines like Google prioritize websites with SSL certificates.

How to Identify an SSL Error

Sometimes, you might encounter errors when accessing a website with an SSL certificate. These errors are usually displayed as warning messages in your browser. Here are some common ones:

  • “Not Secure” warning in the address bar.
  • Connection is not secure” error message
  • “Your Connection is Private” error message and SSL certificate errors with specific codes.

How to Fix Common SSL Errors

  1. Reload the Page: Sometimes, a simple refresh can resolve temporary glitches.
  2. Check the Date and Time: Ensure your computer’s date and time settings are accurate, as outdated settings can cause SSL certificate validation issues.
  3. Clear Your Browser Cache: Corrupted cache data might interfere with SSL certificates; clear your browsing history and cache.
  4. Check for Browser Updates: Outdated browsers might not support certain SSL certificate protocols, so update your browser with the latest version.
  5. Contact the Website Owner: If the error persists, the issue might lie with the website itself. Contact the website owner to inform them about the SSL error.
  6. Keep Your Software Updated: Maintain updated browsers and operating systems to ensure compatibility with the latest SSL protocols.
  7. Reinstall the SSL: Even if SSL already installed for your website, accessing it might fail from a secure HTTPS connection. This is resolved by mostly reinstalling the SSL. You can also follow the below steps to auto-install the SSL:
    1. Login to your cPanel. On the dashboard, browse the “Security” section and select SSL Status.
    2. You will see the option “Run AutoSSL.” Select that if you want to update and automatically renew your SSL certificate.

bodHOST web hosting offers SSL certificates and handles their configuration for you. SSL certificates are essential for online security and user trust. If you encounter SSL errors, follow these troubleshooting tips to get back to secure browsing. If you’re a website owner, ensure your SSL certificate is valid and properly configured to avoid errors for your visitors. Contact our support team for assistance with SSL certificates and resolving SSL errors. Also, you can learn How to Install SSL Certificate on cPanel/WHM.


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