Webalizer Stats Not Updating for a Single User

Webalizer is a popular tool in cPanel/WHM that generates website traffic statistics. Sometimes, you may notice that Webalizer stats are not updating for a single user, even though it works fine for others.

This usually happens due to quota issues or incorrect log file paths. Here’s how to fix it.

Step to Fix This:

1. Check Disk Quota
   • Make sure the user’s disk quota has not been exceeded.
   • If quota is full, stats will not generate.
2. Run Webalizer Manually
   • If quota is fine, you can manually update Webalizer stats with the following command:
     “/usr/local/cpanel/3rdparty/bin/webalizer -o /home/username/tmp/webalizer /usr/local/apache/domlogs/domainname”
   • Replace username with the actual cPanel username.
   • Replace domainname with the actual domain.
3. Verify Results
   • Navigate to cPanel >> Metrics >> Webalizer to confirm that stats have updated.

Conclusion

If Webalizer stats are not updating for a single user, checking quotas and manually running the command usually resolves the issue. This ensures your website analytics stay accurate.