{"id":99,"date":"2025-09-01T00:00:47","date_gmt":"2025-09-01T00:00:47","guid":{"rendered":"https:\/\/bodhost.com\/kb\/\/web-hosting\/?p=99"},"modified":"2026-02-26T14:02:07","modified_gmt":"2026-02-26T14:02:07","slug":"webalizer-errors","status":"publish","type":"post","link":"https:\/\/www.bodhost.com\/kb\/webalizer-errors\/","title":{"rendered":"Fixing Webalizer Errors: Unable to Lock DNS Cache File"},"content":{"rendered":"\r\n<p><strong>Introduction:<\/strong><br \/>If you encounter the Webalizer errors:<br \/>Error: Unable to lock DNS cache file \/usr\/local\/psa\/var\/webalizer.cache<br \/>don\u2019t worry this is a common issue caused by cache file permissions. You can quickly resolve it by recreating the cache file and correcting its ownership and permissions.<\/p>\r\n<h3>Steps to Fix Webalizer Errors<\/h3>\r\n<p><strong>1. Remove the existing cache file<\/strong><\/p>\r\n<p>rm -f \/usr\/local\/psa\/var\/webalizer.cache<\/p>\r\n<p><strong>2. Create a new empty cache file<\/strong><\/p>\r\n<p>touch \/usr\/local\/psa\/var\/webalizer.cache<\/p>\r\n<p><strong>3. Set the correct ownership<\/strong><\/p>\r\n<p>chown root:root \/usr\/local\/psa\/var\/webalizer.cache<\/p>\r\n<p><strong>4. Set proper file permissions<\/strong><\/p>\r\n<p>chmod 644 \/usr\/local\/psa\/var\/webalizer.cache<\/p>\r\n<p><strong>5. Verify file status<\/strong><\/p>\r\n<p>stat \/usr\/local\/psa\/var\/webalizer.cache<\/p>\r\n<h4>Pro Tip<\/h4>\r\n<p>Always make sure you\u2019re logged in as root before making changes. Incorrect ownership or permissions can prevent Webalizer from functioning correctly.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Introduction:If you encounter the Webalizer errors:Error: Unable to lock DNS cache file \/usr\/local\/psa\/var\/webalizer.cachedon\u2019t worry this is a common issue caused by cache file permissions. You can quickly resolve it by recreating the cache file and correcting its ownership and permissions. Steps to Fix Webalizer Errors 1. Remove the existing cache file rm -f \/usr\/local\/psa\/var\/webalizer.cache 2. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[666],"tags":[1216],"class_list":["post-99","post","type-post","status-publish","format-standard","hentry","category-general","tag-webalizer-errors"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fix Webalizer Errors: Unable to Lock DNS Cache File<\/title>\n<meta name=\"description\" content=\"Learn how to fix Webalizer errors in Plesk. Step-by-step guide to resolve the \u201cUnable to lock DNS cache file\u201d issue with proper permissions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bodhost.com\/kb\/webalizer-errors\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fix Webalizer Errors: Unable to Lock DNS Cache File\" \/>\n<meta property=\"og:description\" content=\"Learn how to fix Webalizer errors in Plesk. Step-by-step guide to resolve the \u201cUnable to lock DNS cache file\u201d issue with proper permissions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bodhost.com\/kb\/webalizer-errors\/\" \/>\n<meta property=\"og:site_name\" content=\"Knowledge Base - bodHOST\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-01T00:00:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-26T14:02:07+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.bodhost.com\\\/kb\\\/webalizer-errors\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.bodhost.com\\\/kb\\\/webalizer-errors\\\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/www.bodhost.com\\\/kb\\\/#\\\/schema\\\/person\\\/c48414ad1536cea20e85282b0737a9f9\"},\"headline\":\"Fixing Webalizer Errors: Unable to Lock DNS Cache File\",\"datePublished\":\"2025-09-01T00:00:47+00:00\",\"dateModified\":\"2026-02-26T14:02:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.bodhost.com\\\/kb\\\/webalizer-errors\\\/\"},\"wordCount\":146,\"publisher\":{\"@id\":\"https:\\\/\\\/www.bodhost.com\\\/kb\\\/#organization\"},\"keywords\":[\"Webalizer Errors\"],\"articleSection\":[\"General Discussion\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.bodhost.com\\\/kb\\\/webalizer-errors\\\/\",\"url\":\"https:\\\/\\\/www.bodhost.com\\\/kb\\\/webalizer-errors\\\/\",\"name\":\"Fix Webalizer Errors: Unable to Lock DNS Cache File\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.bodhost.com\\\/kb\\\/#website\"},\"datePublished\":\"2025-09-01T00:00:47+00:00\",\"dateModified\":\"2026-02-26T14:02:07+00:00\",\"description\":\"Learn how to fix Webalizer errors in Plesk. 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