{"id":7075,"date":"2022-04-26T04:45:03","date_gmt":"2022-04-26T04:45:03","guid":{"rendered":"https:\/\/www.bodhost.com\/kb\/?p=7075"},"modified":"2026-02-26T14:02:49","modified_gmt":"2026-02-26T14:02:49","slug":"when-upgrading-wordpress-or-plugins-wordpress-asks-for-ftp-credentials","status":"publish","type":"post","link":"https:\/\/www.bodhost.com\/kb\/when-upgrading-wordpress-or-plugins-wordpress-asks-for-ftp-credentials\/","title":{"rendered":"When upgrading WordPress or plugins, WordPress asks for FTP credentials."},"content":{"rendered":"\r\n

Few of the Signs and Symptoms: <\/strong>You may be asked for FTP link information while trying to update WordPress or WordPress plugins<\/strong>.<\/p>\r\n\r\n\r\n\r\n

Description: <\/strong>This usually happens when scripts are run with the permissions of the apache user “nobody,” rather than the scripts’<\/strong> owner ( the cPanel user ).<\/p>\r\n\r\n\r\n\r\n

For example, while running the\u00a0top<\/strong><\/code>\u200b command in SSH to view running processes and then visit a website (example. TLD) in a browser, you will see the user who owns the process that spawned while visiting the example. TLD\u00a0is the “nobody”<\/strong> user:<\/p>\r\n\r\n\r\n\r\n

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
\u00a0$PID nobody 20 0 493456 35928 24436 R 8.6 0.4 0:00.26 php-cgi<\/p>\r\n\r\n\r\n\r\n

Follow these instructions to install mod_suexec or mod_ruid2<\/strong>:<\/p>\r\n

    \r\n
  1. \u00a0Log in to WHM as a root user
    \"\"<\/li>\r\n
  2. \r\n
    Search for Software on the search bar
    \"\"<\/figure>\r\n<\/li>\r\n
  3. \r\n
    Now Click on EasyApache 4 and Select “Customize” under “Currently Installed Packages”.
    \"\"<\/figure>\r\n<\/li>\r\n
  4. \r\n
    Select “Apache modules” on the left side menu.
    \"\"<\/figure>\r\n<\/li>\r\n
  5. \r\n
    Search for and mark mod_suexec or mod_ruid2 for installation.
    \"\"
    Note: You can only install one of these modules.
    \"\"<\/figure>\r\n<\/li>\r\n
  6. \r\n
    Select “Review” on the left side menu
    \"\"<\/figure>\r\n<\/li>\r\n
  7. \r\n
    Click on “Provision” when the option appears.
    \"\"<\/figure>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n

    We sincerely hope that you must now have got a clear idea regarding how to manage Email Disk usage in cPanel<\/a>. Feel free to reach out for more information to the bodHOST<\/a><\/strong> Team for proactive support 24\u00d77.<\/p>\r\n","protected":false},"excerpt":{"rendered":"

    Few of the Signs and Symptoms: You may be asked for FTP link information while trying to update WordPress or WordPress plugins. Description: This usually happens when scripts are run…<\/p>\n

    Read More<\/a><\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[863],"tags":[1061,1060,194,195],"class_list":["post-7075","post","type-post","status-publish","format-standard","hentry","category-wordpress","tag-plugins","tag-upgrading-wordpress","tag-whm","tag-wordpress"],"yoast_head":"\nWordPress requests FTP details when updating WordPress or plugins<\/title>\n<meta name=\"description\" content=\"In these few steps, we have demonstrated how WordPress requests FTP information while upgrading WordPress or plugins.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bodhost.com\/kb\/when-upgrading-wordpress-or-plugins-wordpress-asks-for-ftp-credentials\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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