{"id":4710,"date":"2015-01-24T10:07:03","date_gmt":"2015-01-24T10:07:03","guid":{"rendered":"https:\/\/bodhost.com\/kb\/?p=4710"},"modified":"2026-02-26T14:04:30","modified_gmt":"2026-02-26T14:04:30","slug":"domain-pointing-to-external-mx-on-plesk","status":"publish","type":"post","link":"https:\/\/www.bodhost.com\/kb\/domain-pointing-to-external-mx-on-plesk\/","title":{"rendered":"Domain pointing to external MX on Plesk"},"content":{"rendered":"<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"461\" height=\"326\" class=\"wp-image-4711\" src=\"https:\/\/bodhost.com\/kb\/wp-content\/uploads\/2015\/01\/TEACHER3.jpg\" alt=\"\" srcset=\"https:\/\/www.bodhost.com\/kb\/wp-content\/uploads\/2015\/01\/TEACHER3.jpg 461w, https:\/\/www.bodhost.com\/kb\/wp-content\/uploads\/2015\/01\/TEACHER3-300x212.jpg 300w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n<p>If you are using an external MX record and also using a Linux environment for your Plesk server, then you need to tweak the settings in the Plesk panel. To change the settings follow the below guidelines:<\/p>\r\n\r\n\r\n\r\n<pre class=\"wp-block-preformatted\">1 \u2013 You need to update the DNS for your domain name.<\/pre>\r\n\r\n\r\n\r\n<pre class=\"wp-block-preformatted\">a) Change or Add MX record to establish external email server with significant priorities.\r\nb) Remove the \u201cCNAME\u201d for mail.yourdomain.com if not to be used for configuration \r\nc) Or Edit \u201cCNAME\u201d for your domain that will point to external email server (generally provided by the email service provider).\r\nd) Or Add \u201cA\u201d record for mail.yourdomain.com to point to external email server.<\/pre>\r\n\r\n\r\n\r\n<p>It will take some time to propagate the changes made in the DNS.<\/p>\r\n\r\n\r\n\r\n<pre class=\"wp-block-preformatted\">2 \u2013 Once the DNS is formed to use for external email server, it is essential\r\nto de-activate the Mail service for the domain form the Plesk.<\/pre>\r\n\r\n\r\n\r\n<pre class=\"wp-block-preformatted\">- Login as Admin to your Plesk panel\r\n- In Domains &gt; search your desired domain and go into that Domain\r\n- Click on \u201cMail\u201d (it has drop down options)\r\n- Click on \u201cMail Settings\u201d or other option is \u201cCreate Mailing List\u201d\r\n- Under Mail Preference you need to \u201cuncheck\u201d the option of \u201cActivate mail service on domain\u201d\r\n- Click \u201cOK\u201d button to save the settings<\/pre>\r\n\r\n\r\n\r\n<p>The above settings must eliminate the entry for the domain from the below two \u201cqmail\u201d server configuration files.<\/p>\r\n\r\n\r\n\r\n<pre class=\"wp-block-preformatted\">&gt;&gt; \/var\/qmail\/control\/rcpthosts\r\n&gt;&gt; \/var\/qmail\/control\/virtualdomains<\/pre>\r\n\r\n\r\n\r\n<p>After the exclusion of the above two entries, your Plesk server will search for the external email server for the domain by fetching MX records from its DNS.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>If you are using an external MX record and also using a Linux environment for your Plesk server, then you need to tweak the settings in the Plesk panel. To&hellip;<\/p>\n<p><a href=\"https:\/\/www.bodhost.com\/kb\/domain-pointing-to-external-mx-on-plesk\/\" class=\"more-link\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[875],"tags":[642,643,641],"class_list":["post-4710","post","type-post","status-publish","format-standard","hentry","category-domain-name","tag-linux-plesk-server","tag-linux-plesk-vps","tag-plesk-mx-records"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Domain pointing to external MX on Plesk<\/title>\n<meta name=\"description\" content=\"If you are using an external MX record and also using a Linux environment for your Plesk server.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bodhost.com\/kb\/domain-pointing-to-external-mx-on-plesk\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Domain pointing to external MX on Plesk\" \/>\n<meta property=\"og:description\" content=\"If you are using an external MX record and also using a Linux environment for your Plesk server.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bodhost.com\/kb\/domain-pointing-to-external-mx-on-plesk\/\" \/>\n<meta property=\"og:site_name\" content=\"Knowledge Base - bodHOST\" \/>\n<meta property=\"article:published_time\" content=\"2015-01-24T10:07:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-26T14:04:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.bodhost.com\/kb\/wp-content\/uploads\/2015\/01\/TEACHER3.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"461\" \/>\n\t<meta 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