{"id":4056,"date":"2013-07-09T11:34:15","date_gmt":"2013-07-09T11:34:15","guid":{"rendered":"https:\/\/bodhost.com\/kb\/?p=4056"},"modified":"2026-02-26T14:04:32","modified_gmt":"2026-02-26T14:04:32","slug":"error-web-server-software-webserverx-is-not-supported-sorry","status":"publish","type":"post","link":"https:\/\/www.bodhost.com\/kb\/error-web-server-software-webserverx-is-not-supported-sorry\/","title":{"rendered":"ERROR: Web server software (WebServerX) is not supported. Sorry"},"content":{"rendered":"\r\n<p><span style=\"font-family: georgia; color: #3366ff; font-size: large;\"><i><strong>Web server software (WebServerX) is not supported. Sorry<\/strong><\/i><\/span><\/p>\r\n\r\n\r\n\r\n<p>This is one of the errors that server administrators would usually come across after installing <strong>Moodle<\/strong><\/p>\r\n\r\n\r\n\r\n<p>The reason why the server generates this is <strong>due to the mod_security configuration.<\/strong><\/p>\r\n\r\n\r\n\r\n<p><span style=\"font-family: georgia; color: #3366ff; font-size: large;\"><i><strong>SOLUTION<\/strong><\/i><\/span><\/p>\r\n\r\n\r\n\r\n<p>In order to resolve the issue, one must edit the following file:<\/p>\r\n\r\n\r\n\r\n<p><span style=\"color: #3366ff;\"><code># vi \/usr\/local\/apache\/conf\/modsec2.conf<\/code><\/span><\/p>\r\n\r\n\r\n\r\n<p>and comment on the line:<\/p>\r\n\r\n\r\n\r\n<p><span style=\"color: #3366ff;\"><code>SecServerSignature \"WebServerX\"<\/code><\/span><\/p>\r\n\r\n\r\n\r\n<p>i.e.<\/p>\r\n\r\n\r\n\r\n<p><span style=\"color: #3366ff;\"><code>#SecServerSignature \"WebServerX\"<\/code><\/span><\/p>\r\n\r\n\r\n\r\n<p><strong>Save<\/strong> these changes and <strong>Restart Apache Services<\/strong><\/p>\r\n\r\n\r\n\r\n<p>This should resolve the issue and Moodle would start working fine.<\/p>\r\n\r\n\r\n\r\n<p>If you need any help in this regard, please contact our 24\/7 technical support department via. Live Chat or Ticket (HelpDesk). We&#8217;d be glad to assist.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Web server software (WebServerX) is not supported. Sorry This is one of the errors that server administrators would usually come across after installing Moodle The reason why the server generates&hellip;<\/p>\n<p><a href=\"https:\/\/www.bodhost.com\/kb\/error-web-server-software-webserverx-is-not-supported-sorry\/\" class=\"more-link\">Read More<\/a><\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[666],"tags":[518,517,519],"class_list":["post-4056","post","type-post","status-publish","format-standard","hentry","category-general","tag-linux-server-management","tag-mod_security-issue","tag-webserverx-issue"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ERROR: Web server software (WebServerX) is not supported.<\/title>\n<meta name=\"description\" content=\"ERROR: Web server software (WebServerX) is not supported. 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