{"id":3984,"date":"2013-06-19T12:28:40","date_gmt":"2013-06-19T12:28:40","guid":{"rendered":"https:\/\/bodhost.com\/kb\/?p=3984"},"modified":"2026-02-26T14:04:32","modified_gmt":"2026-02-26T14:04:32","slug":"smtp-530-error-denied-access-while-accessing-mailenable","status":"publish","type":"post","link":"https:\/\/www.bodhost.com\/kb\/smtp-530-error-denied-access-while-accessing-mailenable\/","title":{"rendered":"SMTP 530 error: \u201cdenied access\u201d While Accessing MailEnable"},"content":{"rendered":"\r\n<p>The tutorial provides a solution for the <strong>SMTP 530 error: &#8220;denied access&#8221;<\/strong> occurred on the parallel Plesk panel for windows while accessing the MailEnable. The tutorial applies only to the following Plesk panel versions for <a href=\"https:\/\/www.bodhost.com\/web-servers\/dedicated-servers\" target=\"_blank\" rel=\"noreferrer noopener\">windows dedicated servers<\/a>.<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Parallels Plesk Panel 11<span id=\"45f2f00b-3e1a-424c-b540-9f368b1fab1a\" class=\"GINGER_SOFATWARE_mark\">.<\/span><span id=\"2a9734b4-a919-47bf-b963-4b1b44d8e3bd\" class=\"GINGER_SOFATWARE_mark\">x<\/span> for Windows<\/li>\r\n\r\n\r\n\r\n<li>Parallels Plesk Panel 10<span id=\"890a6c59-384b-4b70-88a3-9df514ce91e6\" class=\"GINGER_SOFATWARE_mark\">.<\/span>x for Windows<\/li>\r\n\r\n\r\n\r\n<li>Parallels Plesk Panel 9<span id=\"5b7abd9c-df71-4484-9e67-acecd9526652\" class=\"GINGER_SOFATWARE_mark\">.<\/span><span id=\"db19950e-84eb-4eb0-b55b-590ef256700d\" class=\"GINGER_SOFATWARE_mark\">x<\/span> for Windows<\/li>\r\n\r\n\r\n\r\n<li>Parallels Plesk Panel 8<span id=\"199b2837-82ab-4453-8169-e7a9de147ad1\" class=\"GINGER_SOFATWARE_mark\">.<\/span><span id=\"a2c4025a-7000-4224-b73c-e08a71193366\" class=\"GINGER_SOFATWARE_mark\">x<\/span> for Windows<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Usually, when accessing the MailEnable the SMTP service shows an <strong>SMTP 530 error: \u201caccess denied\u201d<\/strong>. It simply means that the connection has been denied access in the SMTP. Access Control properties of the MailEnable Administration Program on the server or the IP blocked. Due to many subsequent invalid commands.<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p><span style=\"color: #993300;\"><em><strong>530 mail.mailenable.com.au ESMTP MailEnable Service, Version<span id=\"2ef10117-d2d6-46f4-b04d-53911fe814a6\" class=\"GINGER_SOFATWARE_mark\"><span id=\"6e632fdb-4e52-4ff3-a249-d397e4babf43\" class=\"GINGER_SOFATWARE_mark\">:<\/span><\/span>0&#8211;1.1 denied access at 19\/06\/13 17:04:25<\/strong><\/em><\/span><\/p>\r\n\r\n\r\n\r\n<p><span style=\"color: #993300;\"><em><strong>Connection to host lost.<\/strong><\/em><\/span><\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<p><strong>To solve the SMTP 530 error: \u201caccess denied&#8221; error, follow the steps shown below:<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Using the administration console, go to the following location:<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p>Servers&gt;<span id=\"7b663e94-a593-484f-9ea9-d6825dc1cbeb\" class=\"GINGER_SOFATWARE_mark\">localhost<\/span>&gt;connectors&gt;SMTP<\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<p>Now, simply right-click on &#8220;<strong>SMTP<\/strong>&#8221; and select &#8220;<strong>Properties<\/strong>&#8221; in the menu.<\/p>\r\n\r\n\r\n\r\n<p>Now move to the \u201c<strong>Inbound<\/strong>\u201d tab and click on the \u201c<strong>Access control<\/strong>\u201d.<\/p>\r\n\r\n\r\n\r\n<p>Here, make sure you have set the Access control option to \u201c<strong>Granted access<\/strong>\u201d and the incoming connection IP is not listed under the \u201c<strong>Except those listed below<\/strong>\u201d window.<\/p>\r\n\r\n\r\n\r\n<p>Basically, if the SMTP security \u201cconnection dropping\u201d option is enabled. The incoming IP address automatically added to the inbound \u201cAccess control\u201d list. If not enabled, the SMTP service will drop and add the connecting IP address to the inbound \u201cAccess control\u201d list. When the failed SMTP service will drop the connection when it notices many subsequent invalid commands.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>The tutorial provides a solution for the SMTP 530 error: &#8220;denied access&#8221; occurred on the parallel Plesk panel for windows while accessing the MailEnable. The tutorial applies only to the&hellip;<\/p>\n<p><a href=\"https:\/\/www.bodhost.com\/kb\/smtp-530-error-denied-access-while-accessing-mailenable\/\" class=\"more-link\">Read More<\/a><\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[666],"tags":[504,505,506,200,503],"class_list":["post-3984","post","type-post","status-publish","format-standard","hentry","category-general","tag-denied-access-error","tag-mailenable-errors","tag-plesk-panel-tutorials","tag-smtp","tag-smtp-530-error"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SMTP 530 error: \u201cdenied access\u201d While Accessing MailEnable<\/title>\n<meta name=\"description\" content=\"In this article we have explained about SMTP 530 error: \u201cdenied access\u201d While Accessing MailEnable\" 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