1. How many years have you been in business?
Ans. BODHost has been providing Web Hosting Service since 1999 – 11 Years Of Hosting Presence.
2. What Hosting packages do you offer?
Ans. We offer VPS – Virtual Private Servers, Cloud server hosting and Dedicated Server Hosting packages.
3. Do you provide linux Servers with Plesk installed on it?
Ans. Yes, we provide linux VPS and Dedicated Servers with Plesk Control Panel installed on it. Our standard linux control panel is cPanel – WHM.
4. Does Linux have more advantage over Windows Operating System?
Ans. Both Operating Systems are based upon the requirements of the client’s applications. The only main difference between them is that Linux is an Open-Source Platform whereas Windows Operating System requires additional licensing which is charged additional by the hosting provider.
5. Is a dedicated server better than a VPS?
Ans. The requirement is the priority. If you do not have much requirements, then it is always advisable to be more wise and opt for a VPS Hosting package rather than a dedicated server. However, if your resource utilization is high and cannot be managed on a VPS, then you will definitely need a Dedicated Web Server.
6. Are your Servers Fully Managed? And what does it include ?
Ans. Yes, our servers are fully managed and they include the following :
* Initial Server Setup.
* Routine server monitoring.
* Server Migration (If applicable).
* Disaster recovery planning and procedures including system and file backup.
* Server backup restoration in the event of a hardware failure.
* Server troubleshooting – We will help you trouble shoot if the server is not performing well.
* Regular maintenance of the operating system (updates & patches).
* Firewall configuration and Much More
7. What is your guarantee on a VPS ?
Ans. We guarantee 100% Network Uptime SLA which practically means “No Downtime”. This includes our VPS Hosting and Cloud server hosting packages.
8. Is cPanel better than Plesk ?
Ans. cPanel is supported with Linux Only as of now and is known for it’s easy interface. However, Plesk supports Linux as well as Windows Operating System. It’s hard to distinguish their pros and cons as both compete with each other at high standard levels. DotNet Panel – control panel will also be provided with our Windows VPS and dedicated web servers.
9. How many IPs do you provide with a VPS Hosting Package ?
Ans. We provide standard 2 Dedicated IPs with each VPS Hosting package – Linux Or Windows. However, you can definitely request for additional IP addresses for additional cost of $1.00USD per IP per month.
10. What is Linux Virtual Server Mirroring ?
Ans. This basically refers to Mirroring Setup of 2 VPS’s which includes replication of data between 2 VPS’s and also a setup of fail-over. In case one VPS fails, the other VPS immediately takes it’s place and guaranteed 100% Guaranteed Uptime – Redundant Solution.
11. Do you offer Colocation Services ?
Ans. Yes, we do offer colocation Servers. Price of Colocation Servers are as follows :
1U Rack Server : $199.00USD Per Month
2U Rack Server : $249.00USD Per Month
This plan includes :
- Fully Managed Colocation Unit
- 3000GB or 3TB High-Quality Bandwidth Per Month
- Dedicated IPs : 5
- 24×7 Customer Support
- No Additional Costs Involved
- No Setup Fee
BODHost – Colocation Services are offered for only high-end Web Server Hosting Solutions which are definitely value-for-money.
12. Do you provide Full SSH Root Access with your Linux VPS Hosting Package ?
Ans. Yes, we provide full SSH Root Access with our Linux VPS Hosting Packages.
13. Do you provide Full Remote Desktop Access with your Windows VPS Hosting Package ?
Ans. Yes, we provide full Remote Desktop Access with our Windows VPS Hosting Packages.
14. Do you support ASP and .NET on your Windows VPS Hosting Packages ?
Ans. Yes, we support ASP and .NET on our Windows VPS Hosting Packages.
15. What Operating Systems do you support on your servers ?
Ans. We Support Latest version of the following Operating Systems :
- Linux – centOS
- Linux – FedoraCore
- DebianOS
- Ubuntu
- Redhat Enterprise Linux
- FreeBSD
- Windows Server 2003 ( Web Edition, Standard Edition, Enterprise Edition )
- Windows Server 2008 ( Standard Edition, Enterprise Edition, Datacenter Edition )
16. What Plesk Domains Control Panel Options do you provide ?
Ans. We provide the following Plesk Domains Control Panel Options :
- Plesk 10 Domains
- Plesk 100 Domains
- Plesk 300 Domains
- Plesk Unlimited Domains
17. What’s the basic difference between Managed and Unmanaged Dedicated Web Servers ?
Ans. The basic difference between Managed and Unmanaged Dedicated Web Servers is that with unmanaged servers, you will need to managed all installations of applications and softwares on the servers and also fix issues without any technical support assistance whereas with the managed dedicated or VPS Web Server is that you do not need to worry about the installations / configurations of applications and also security maintanence can be taken care of by the hosting technical support team.
All BODHost Servers are fully Managed without any additional fee. All you need to pay is the price on the website for the hosting packages and you will have your own fully Managed VPS Web Server or a dedicated server hosting packages.
18. Do you provide Server Monitoring System with your Servers ?
Ans. Yes, we provide Server Monitoring System with our Servers and can also set notifications to your emails with current status of the server hosting package.
19. Can i install custom applications on your Servers ?
Ans. As BODHost only provides VPS and dedicated servers, which means no restrictions. You can install custom applications on our Servers.
20. Can i resell my VPS Hosting Package ?
Ans. Yes, you can resell your VPS Hosting package. You will need a main VPS Control Panel installed on the VPS Hosting package that will allow you to resell your hosting space and bandwidth. You can also set your VPS Hosting package to provide Master Reseller Hosting Packages to your clients.
21. How much is for additional IP address ?
Ans. If you need additional IP address, it will cost you $1.00USD Per IP Per Month. Please be advised that we will need IP justification for each IP allocation to maintain records. For more information on IP justification allocation policies,
please view the link : http://www.bodhost.com/web-hosting/dedicated-servers-and-virtual-private-servers-ip-address-allocation-policies/
22. How much is bandwidth Overage Charges on a VPS or Dedicated Server ?
Ans. Bandwidth Overage charges on a VPS is 0.10 Per Gigabyte and for a Dedicated Server is 0.30 Per Gigabyte. However, it is always advisable to upgrade your bandwidth to unmetered bandwidth on a dedicated server and if you have a VPS Hosting package, you can consider upgrade of the hosting plan.
23. Can i host multiple domains on a single VPS Hosting Package ?
Ans. Yes, you can host multiple domains on a single vps hosting package. There are no restrictions in creation of multiple domains, sub-domains, email accounts etc.
24. Is there a maximum file size limitation ?
Ans. There are no such restricitions when we speak of uploading file size on to the VPS or a dedicated Server. All you need to watch is your disk space and not exceed the allocated disk space. However, you can always upgrade for more Hard Disk Space which will eventually increase your file size uploads.
25. What kind of Support do you offer ?
Ans. BODHost provides 24×7 US & Canada Toll-Free and International Phone Support, 24×7 Live Chat Support and 24×7 Email Support.
26. What is your guaranteed email response time ?
Ans. Our guaranteed email response time is 15 minutes.
27. Is there any montlhy contracts or commitments with your dedicated servers or VPS’s ?
Ans. There are no monthly contracts or commitments with our dedicated servers or VPS Hosting packages. You can always cancel the hosting package with a simple cancelation email ticket.
28. Do you offer 30 Days Money-back guarantee on your dedicated servers ?
Ans. No we do not offer 30 days money-back guarantee on your dedicated servers. However, we do offer 30 days money-back guarantee on our VPS Web Servers and Cloud hosting solutions.
29. How long does it take to setup a VPS ?
Ans. It takes about couple of hours to Setup a VPS – Approx. 3 – 4 Hours from the time of Signup and completion of verification process.
30. How long does it take to setup a dedicated server ?
Ans. It takes about 24 – 48 Hours to setup a dedicated server and complete all security tests carried out by our Server Security Department.
31. Do you offer Unlimited Bandwidth Hosting plans ?
Ans. Logically, it’s not possible to offer Unlimited Bandwidth hosting plans due to the basic reason that bandwidth allocated is backbone of ISP providers assigned to every hosting provider and has a price for every bandwidth connection and henceforth, the price of bandwidth cannot be avoided. We never Over-sell our hosting servers and believe in providing quality hosting service to our clients.
32. Do you host Adult sites, warez sites or sites containing illegal material?
Ans. We DO NOT allow any illegal content websites.
33. What is the connection speed of your dedicated servers ?
Ans. Our Servers have 5 x 10 Gbps uplinks for our Datacenter. All servers have 100 Mbps Nic card and they are connected to 1 Gbps switch.
34. Do you accept Paypal ?
Ans. Yes, we do accept paypal.
35. What are the other modes of payments that you accept ?
Ans. We accept Credit Cards, paypal, money-bookers and Wire Transfers to our United Kingdom bank accounts only. Our Administration currently operated from 1 KING STREET,
ALTOFTS, WAKEFIELD, WEST YORKSHIRE, United Kingdom
Windows Network Load Balancing Dedicated Servers
Network Load Balancer or Clusters that were included in Windows Server OS enabled TCP/IP-based services such as follows:
- Web Services
- Terminal Services
- Virtual Private Networking
- Streaming Media
It basically didn’t require any Hardware Support and distributed IP traffic across cluster hosts which ensures detecting host failures and re-distributes traffic to hosts. It provides control and upgrade from Windows NT 4.0 OS. It delivered high performance and fail-over protection in comparison with other load-balancers.
Financial Transactions, Database access, corporate connections and other functions required more reliability which was offered in Windows NLB. Cluster enabled different servers to manage and operate as a single server increasing availability and management.
Windows 2000 Advanced Server and Data Center Server OS includes cluster technology which also provides fail-over for applications and databases. In terms with NLB, traffic is distributed among multi-node clusters.
Advantages of Network Load balancing servers:
> Network Load Balancer Servers are Scalable based upon the activity it hosts. It always adds more no. of servers when we speak of traffic increase.
> Network Load Balancer Server improves reliability of servers. It detects failure of servers and distributes traffic among servers without interrupting any service.
> It distributes traffic based upon the client’s / Users request.
> In comparison, it’s much better than Round Robin Solutions
> 100% Network Uptime
> Centralized access to all cluster servers
> Cost effective when compared to hardware load-balancing techniques
Installation and Management of Network Load-balancing Dedicated Web Servers:
Network Load Balancer is automatically installed and enabled on the Windows Server 2003 and 2008 Operating System. It’s compatible with Ethernet and network adapters, it doesn’t require any hardware. In a NLB, customer is assigned a IP address which is seen as Virtual IP address which all cluster host respond to. Network Load Balancer load-balances only incoming traffic from all IPs. While configuration of NLB, it’s important that there should be a dedicated IP address, primary IPs and Virtual IP’s in order to enable host TCP/IP to respond to IP addresses. Dedicated IP address is entered first and then virtual IP addresses. Services such as PPTP Server does not allow outgoing connections from a different IP address and cannot be used by dedicated IP.
In a cluster, each host is assigned in range of 1 to 32 where lower no. refers to priority. The default host handles all client traffic for virtual IP addresses. Normally, in this case, if the default host fails, the next priority takes place. Network Load Balancer also customized port rules for range of server ports. It can select either Multiple-host or second hosting load balancing policies. With Multiple-host load balancing, incoming request are distributed among all cluster hosts and load percentage can be specified. In this case, it directs all traffic to most priority server. Rules specified at Ports can block different network access. WHen we speak of port rule multiple-host NLB, one of them is selected in affinity mode and Network Load Balancer client’s traffic from on IP addresses on multiple-cluster hosts. It reduces the load on the servers and increases the response time.
In order to manage client sessions, single-client affinity mode balances network traffic from client’s IP on a single cluster host. Network Load Balancer is configured with single port rule covers all port with multiple-host balancing and single client affinity. It is used for applications.
Network Load Balancer also has remote control program which allows administrators to check status of clusters from cluster host. Network Load Balancer for port rules can be enabled or disabled. New traffic can be blocked on host while TCP connections to complete removing host from cluster. Cluster host can disable remote control.
Applications do not need to be modified for load balancing. It does not directly monitor applications. Network Load Balancer provides application mechanism to monitor cluster. Servers can be removed from the clusters for maintenance without interference with other cluster servers. It also allows custom hardware of software upgrades.
Network Load Balancer scales the performance of server based program. It distributes request among different servers in a cluster. With NLB, each IP packet is received by each host. Cluster host responds to different client requests even multiple request from a single client. Load percentage can be handled with each cluster server and can be set as required depending upon the activity. In case one cluster host fails, the traffic and is re-distributed among other cluster host.
Network Load Balancer uses are fully distributed software architecture. A copy of Network Load Balancer driver runs on each cluster host. Drivers check for all incoming network traffic for cluster IP address. On each cluster host, they act as filter between network adapter drive and TCP/IP stack allowing portion of incoming network traffic. Incoming client request are partitioned and load-balanced among cluster host. Network Load Balancer runs as network driver which is below higher-level application protocol such as HTTP and FTP.
Network Load Balancer can also run as drive between TCP/IP protocol and network adapter drivers within Windows protocol. It maximizes throughput by broadcasting subnet to deliver incoming network traffic to cluster host and removers requirement to route incoming packers to individual cluster host. Filtering packets that are not required can be easily be removed than routed packages, it delivers higher Network Load Balancer throughput than any other solution. As network and speed improve, it improves accordingly and reduces dependencies on hardware. It’s availability in fail-over is another advantage.
Network Load Balancer takes advantage of subnet / switch hub to deliver network traffic to cluster host. It increases the load on switches by accessing additional port bandwidth. However, this is not the concern in many applications. Client-side network switch connections are faster than server-side connection. During packet receiving, Network Load Balancer implements delivery of incoming packages to TCP/IP and receiving other packets by Network adapter driver. It means it will speed up all the processes and reduces latency. In many cases, it removes packet data in memory.
Network Load Balancer uses layer-two broadcast or multi-cast to distribute incoming traffic to cluster host. Network Load Balancer re-assigns MAC address of network adapter for which it is enabled. And cluster host assigned the same MAC address. Incoming traffic received by cluster host and Network Load Balancer driver for filtering. MAC address is taken from cluster IP address in the Network Load Balancer properties.
Cluster host that is attached to switch, it might create MAC address conflict due to layer-two switches to see unique MAC address on all switch ports. In order to avoid these problems, Network Load Balancer modifies MAC address for outgoing packages. This prevents switch from learning the cluster’s MAC address and incoming packets for cluster are delivered to all switch ports. Cluster host connected to hub, Network Load Balancer masking for MAC address in Unicast disables to avoid flooding upstream switches. This is done by setting Network Load Balancer registry parameters MaskSourceMAC to 0.
Network Load Balancer unicast mode has a disadvantage of communication disabling between cluster hosts through cluster adapters. Outgoing packets for cluster host are sent to sender’s MAC address, packages are looped within sender by network stack and they do not reach the wire.
Communication between cluster hosts and host outside the cluster is never affected by NLB’s unicast mode. Traffic for all static IP address are received by cluster host due to the same MAC address. Network Load Balancer doesn’t load balance traffic for the IP address, Network Load Balancer deliver the traffic to TCP/IP on host.
With other cluster host, Load balancing Servers checks it’s traffic as load balanced traffic and deliver to TCP/IP. Network Load Balancing also has another mode by distributing incoming traffic to cluster hosts which is called multi-cast mode. Network Load Balancer – Unicast also increases switch flooding by delivering incoming network traffic to cluster hosts, however this is not the case with multi-cast mode. Network Load balancing have Address Resolution Protocol which is required for the cluster’s main IP and virtual IP address resolving to cluster multi-cast MAC address. Network Load Balancing does not include management of incoming IP traffic other than TCP traffic, UDP traffic, Generic routing encapsulation traffic for each port.
Dedicated Servers are mostly leased and not purchased from any Web Server Hosting Provider. In order words, it may also be called as Renting a Dedicated Server. This way a client saves on purchasing hardware everytime and anytime he needs to change the servers, he can proceed with the cancelation and opt for a new dedicated server. This is a much easier process than a co-location dedicated server where a client has to purchase a dedicated server and maintain it.
The maintenance of a co-location dedicated server include is bandwidth allocations, power supply, switches, racks and software applications that run on the hardware. It is indeed a costly affair. Hence, most suggestions incline towards dedicated server rentals from a well-known dedicated server hosting provider or Data Center.