Mailenable Attachament problems In Windows

[Shane Melson]

SYMPTOMS

I receive the error 'The attachment could not be added to the message' when uploading files under Windows 2003.

The additional error string reported is:

File save failed for the following reason: C:\Program Files\Mailenable\POSTOFFICES\\MAILROOT\\Drafts\ is an invalid path

You may also have the following error displayed:

Error MEUP001: The ASP Session expired during the upload.

CAUSE

IIS6.0/Windows 2003 uses a setting called 'AspMaxRequestEntityAllowed' to specify the maximum number of bytes allowed in the body of an ASP request. File uploads typically contain more data than the 200K allowed by the default setting, and therefore you will need to update the value to a higher value.

RESOLUTION

Solution: Instructions for resolving this issue follow:

1. You should stop the World Wide Web Publishing Service. This can be done from the Windows Command Prompt as: net stop w3svc
2. In the c:\Windows\System32\Inetsrv directory, you should find a file called metabase.XML.
3. Copy the original file in notepad and find the line "AspMaxRequestEntityAllowed".
4. Change the value of this entry to "1073741824". (Specifies a maximum post size of 1 GB)
5. You should then save the file.
6. You should start the World Wide Web Publishing Service. This can be done from the Windows Command Prompt as: net start w3svc