Unable to login into Webmail

Keith · #1 (**permalink**) 03-10-08, 13:06

I am unable to login to my webmail

BodShane · #2 (**permalink**) 03-10-08, 13:16

The password needs to be reset from the server. Please contact our support department immediately and we will assist you further.

carl · #3 (**permalink**) 03-10-08, 13:21

You can follow these steps to resolve this issue. :

1. Open a SSH Connection to port 22
2. Login as root
3. Run the following commands (one at a time)

/scripts/restartsrv_imap

/scripts/restartsrv_courier

/scripts/restartsrv_cppop

The above commands will restart the IMAP server as well as some other vital services that are needed to access you web mail function on your dedicated server.

Sean · #4 (**permalink**) 03-10-08, 13:28

Please contact our support department via live chat now ;)

Keith · #5 (**permalink**) 03-11-08, 04:58

Quote:

Originally Posted by Admin

The password needs to be reset from the server. Please contact our support department immediately and we will assist you further.

Thanks Admin for Quick reply,the problem is solved on the chat itself.

BodShane · #6 (**permalink**) 03-11-08, 09:47

Quote:

Originally Posted by Keith

Thanks Admin for Quick reply,the problem is solved on the chat itself.

Your Welcome ;)

If you need any further assistance, please feel free to contact us.