I noticed in the knowledgebase that BODhost also provides server monitoring systems. Is this an internal system that is installed in the server? Or is this also with a 3rd party server monitoring service like Hyperspin or HostTracker? If it's all internal, are you able to tell us the name of the software?
I don't think it's an internal system. Bodhost installs monitoring script on their VPS node. If any problem occurs this script send an automated email directly to a system administrator.