Need A VPS Server in UK

Keith · #1 (**permalink**) 11-30-07, 07:48

Hello,

My name is Keith.As I am not getting a good support from my present hosting provider I wants to switch to other hosting provider.I came here by reading some good reviews of bodhost.co.uk.But before sign up I wants to ask some questions regarding your service.I know that I can do the same on live chat support.But I want a direct reply from Admin.

These are my few questions:-

1) Do you offer a moneyback guarantee and if yes what are the conditions for eligibility?
2) What's the maximum amount of CPU usage I'm allowed to use on a consistent basis? What's your general "resources abuse" policy? How are the offending websites treated?
3)How much time is taken for creating a account?
4)What's the price for excess bandwidth and space?

BodShane · #2 (**permalink**) 11-30-07, 13:34

Hello Keith,

Thanks for contacting Bodhost. We are glad that you would like to give us a opportunity to provide you with quality servers and service. In respect to your requirements, i have answered them as follows :

a) Do you offer a moneyback guarantee and if yes what are the conditions for eligibility?
Ans. Yes, we do offer 30 days money-back guarantee on our VPS Hosting plans. However, in respect to the eligibility of refund relies only on your satisfaction of our services. You are free to cancel at any point of time.

b) What's the maximum amount of CPU usage I'm allowed to use on a consistent basis? What's your general "resources abuse" policy? How are the offending websites treated?
Ans. Our VPS are created on Intel Core 2 Quad Q6600 processors with 8MB Cache and 8GB ECC RAM. In a VPS Hosting package, RAM is a concept which is worked upon and it is all dependant upon the package you opt for irrespective of the Operating system you opt for. In respect to your query of "resources abuse", you may have a look at our terms and conditions :

http://www.bodhost.co.uk/terms_conditions.shtml

c) How much time is taken for creating a account?
Ans. Following the signup procedure, we immediately process the server process and send in the login information within 1-2 hours depending upon the options you opt for such as cPanel or any third-party software installations. However, we will always provide you with ETA of server setup.

d) What's the price for excess bandwidth and space?
Ans. In this case, we usually suggest upgration to a higher configuration plan rather than only upgrading the space and bandwidth.

Our VPS Hosting plans are customizable based upon your requirements. If you have any custom requirements to be installed on the server, please contact our 24x7 quality customer support and we will be glad to assist you further.

Regards
Shane Melson

Keith · #3 (**permalink**) 12-01-07, 06:41

Thanx Admin for your reply and answering my questions.I had seen your bodhost.co.uk's vps plans I wolud like to signup for Linux-tech 03 plan.If I will signup for one year will I get any discount on that.

BodShane · #4 (**permalink**) 12-03-07, 06:56

Keith,

We are glad that you would like to signup for a year. In this regard we can offer you 2 months free hosting service.

i.e you only have to pay "amount x 10" and not "amount x 12"

We will also provide you complimentary domain name from Bodhost. If you have any further queries, please let us know.

Regards
Shane Melson
Bodhost.com

Keith · #5 (**permalink**) 12-04-07, 07:45

Thanx Admin for your reply I had signup yesterday for one year and hope that I will get better support from your company.

BodShane · #6 (**permalink**) 12-04-07, 10:49

Your welcome

If you need any assistance, please feel free to let us know and we will be glad to assist you further.

Mark Craig · #7 (**permalink**) 12-05-07, 10:07

Quote:

Originally Posted by Admin

Keith,

We are glad that you would like to signup for a year. In this regard we can offer you 2 months free hosting service.

i.e you only have to pay "amount x 10" and not "amount x 12"

We will also provide you complimentary domain name from Bodhost. If you have any further queries, please let us know.

Regards
Shane Melson
Bodhost.com

Do you give this two months discount to all of the members?

Sean · #8 (**permalink**) 12-06-07, 09:25

Yes but this offer is only on yearly signup

linux tech · #9 (**permalink**) 12-11-07, 12:23

Yes, on bodhost if you signup for a year. There is a flat discount of 2 months, that eventually save you more

The best part is you will only pay for what you use. i.e. for instance, if you use only for 2 months want to cancel. The rest amount will be refunded.

carl · #10 (**permalink**) 12-12-07, 06:31

Great!
But I don't think that customer will cancel an account because bodhost is providing an excellent support and service.

BodShane · #11 (**permalink**) 12-12-07, 08:36

Thanks for the appreciation

We always look forward to keep up with expectations of every client.

carl · #12 (**permalink**) 12-13-07, 06:23

Your most Welcome.

We are looking forward to host a linux game server with you.