Negative Reviews

DavidJ · #1 (**permalink**) 08-20-10, 20:12

What do you do when some of the visitors or clients of yours make a negative review about your website? You can't please everyone and there will be some who are not satisfied and make bad comments about you.

Bladerunner · #2 (**permalink**) 08-22-10, 10:45

I try to treat people who visit my site the same way as I do those I meet in the offline world. Which basically means responding in a polite way to all interaction, but making a deliberate effort not to be argumentative or defensive with those who are critical. Sometimes you have to just humor people, don't you think?

DavidJ · #3 (**permalink**) 08-22-10, 21:40

Humor is a good approach. I also think that sometimes these negative reviews are good for us because it will tell us where we should improve. I'd rather have honest negative review than a spam.

jonusb4 · #4 (**permalink**) 08-23-10, 01:44

Considering the

jonusb4 · #5 (**permalink**) 08-23-10, 01:45

Considering the above mentioned, we can come to the conclusion that to give up wisely is a kind of more hat we gain will definitely far out weight what we lose.