Pay your bill

[mander]

There is nothing more than I hate when visiting a good site only to find the little error that someone did not pay their hosting bill. I guess I should ask this in the pre sales, but I am looking for Bodhost answers and others who generally run across this.

Would it not be easier (maybe for the client and the host) to have like a 24hr "hold" before suspending a site first?

[Martin]

Hello,

Usually, an invoice is generated before 10-15 days of Due Date. Hence, clients have more time to manage their Billings and pay within the Due Date. If, inspite of knowing what the due date is, someone misses to pay the invoice, how can then a "24 Hr. Hold" can help to clear the payment?

If he/she is sure that payment can be made within 24 hours then the individual can request the Hosting provider to delay the suspension and convince them that the payment would be made within next 24 hours.

[mander]

24hrs was just an example and I know that some hosts will advertise that they have a grace period but sometimes it just seems that a ton of people do not pay their bills on time.

[DanaB52]

I have noticed that too, as well as the "this site has exceeded it's bandwidth" message, or something like that. In that case, what happens? Does the client have to pay extra and that is why the message shows up?

The funny thing is, though, that in some industries in the brick-and-mortar business world you would be ecstatic to get paid 60 days after issuing your invoice.

[BodShane]

Originally Posted by DanaB52

I have noticed that too, as well as the "this site has exceeded it's bandwidth" message, or something like that. In that case, what happens? Does the client have to pay extra and that is why the message shows up?

The funny thing is, though, that in some industries in the brick-and-mortar business world you would be ecstatic to get paid 60 days after issuing your invoice.

If in case your website or hosting package has exceeded bandwidth, you would perhaps need to add additional bandwidth or upgrade your hosting package if your hosting provider does not allow you with custom upgrades.

As far as billing is concerned, it differs from one hosting company to another.

[DanaB52]

I see, but let's take a hypothetical scenario. If I had a hosting package with bodhost and my bandwith was exceeded wouldn't I be contacted first to find a solution before the big sign goes up? Because it can really hurt your image with your clients.

[Sarahs]

I think you have a really good point, Dana. I would really hope that there would be some sort of attempt to sort or set up and upgrade prior to placing that notice up. The downtime can mean e losses.