Been with Bod Host Around 3 Years

[mdr1463]

Been with Bod Host Around 3 Years

After 3 years of hosting here and paying my bill every time the second it was sent I have to go. I have been getting ran all around by the support team and getting to the point that I have had some clients down over 10 days and support tickets open for days with no help.. I have one today that I think is as simple as a user stuck in the httpd file. The tickets been open about 12 hours and I stated over in the ticked about the clients account is like half in the server and half not in. I cant remove it and I cant restore it. The tech answered after it sat in support 9 hours, his answer"remove the account first" did he have a clue..

Well best luck and this is the truth. I am guessing you will not post this or write some BS about how it was my communication and nothing on your end.

[BodShane]

Hello,

Thanks for contacting BODHost

However, as you may be aware that we have provided you with all the support for the past three years.

For any hosting company, it is impossible to offer support services over the excessive use of Abusive language with every support ticket. This action was taken against our will and you very well know about the same. Today, we provide services to more than 15000 satisfied customers and we never faced any such problems.

Please be advised that we are a service-oriented web hosting company and at any point of time, we will not take any such actions unless the situation has become critical. Infact, you have been assigned with a dedicated accounts manager to resolve your issues on priority, yet we did face the same problem.

BODHost looks forward to offer you our services and maintain our relationship. However, we do not wish to be threatened or Abused as reviewed in the chat and ticket logs that we have as of now.

Regards,

Forum Administrator