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Old 10-18-08, 09:44
BOD Member
 
Join Date: Oct 2008
Posts: 12
Thumbs up Good Service

I have been a customer for around 9 months now and I am relatively happy with the service that Bodhost has provided. One of the reasons why I chose Bodhost in the first place and continue to be a customer is the Live Chat option which allows a customer to talk with a technical staff almost instantly to address any problems. They have solved most issues very quickly and that helps me to focus on my business.

The only negative thing I can think of is the price . Even though their VPS pricing is very competitive and perhaps among the lowest when compared to other companies, I wish it was a little lower for loyal customers. Perhaps they could consider offering incentives for clients that have been with Bodhost for a certain period of time.

Overall, I would recommend Bodhost VPS Hosting to anyone who is looking for quick and efficient service with almost 100% uptime.

Alekh
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Old 10-22-08, 09:30
Sr. Executive Quality Analysis
 
Join Date: Nov 2007
Posts: 17
Send a message via MSN to BOD - Nick
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Hey Alekh,

Bodhost specializes in offering round-the-clock support through live chats, emails & helpdesk as well as our toll free number which customers can call. We try and make ourselves as easily accessible as possible to our clients. So we are happy to learn that it is something which is appreciated

As for the prices, you yourself have acknowledged that its amongst the lowest you have seen. If they have to be decreased even by 1% more, we would be diminishing the quality of the hardware we use and the overall service. Believe me, that is something we would not even look at.

Quality of service is what's dragged customers to us and we want to keep it as our USP rather than being the lowest priced providers offering abysmal service. Again, we thank you for the generous praise.
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Nick Watson,
Manager - Quality Analysis
http://bodhost.com
Email | MSN : nick@bodhost.com
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