POP/IMAP and Webmail login problems

[Zolin]

I woke up this morning to find that no one can login to check email...whether they attempt it via POP, IMAP, or try to login via webmail.

Maillog shows this error:

Aug 20 10:52:30 max pop3d: LOGIN FAILED,user=drose@******.com, ip=[::ffff:70.251.80.90]
Aug 20 10:52:30 max pop3d: authentication error: Input/output error

Trying to login in via webmail, you can login to the first page, where you select between Horde/Squirrelmail/etc, but trying to login to Horde generates this error:

Login failed because your username or password was entered incorrectly.

I've tried restarting the POP and IMAP services, with no luck. Also ran
/scripts/courierup --force
without any luck either.

[Glenn]

Hello,

Please reset the password of email account if that don't help please check ownership of directories etc and mail located under cpanel user's home directory it should be cpanelusername:mail .


Regards,
Glenn.....

[Sean]

If you still face the same you can send an email to support dept.