Quote:
Originally Posted by centelo
I am sure after reading all of this and the other notes about the support here, this was fully a random thing that happened. I like the quick connect here and I am sure when this was going on everyone was busy doing what they do best. Would like to hear more if thats okay.
|
Centelo, I have written some of those glowing, unsolicited testimonials you mentioned. I wrote them because I believe that Bodhost is staffed by good people who do their jobs well. I still believe that.
Nonetheless, I have been an electronics technician for 29 years, and 21 hours of downtime on a mirrored server is simply inexplicable, as well as being intolerable. I understand that hard drives go bad, and I understand that RAID controllers all-too-often take the whole array down with them. But none of that matters. If the master was zapped by photon torpedoes, the slave still should have kicked in as soon as the master stopped responding.
What is want is (1) my VPS bacak online; (2) a credit; and (3) an explanation (along with plans to remedy the problem so it doesn't happen again).
Best,
Richard