1) Create mail account in Plesk - mailbox is not required. do not set this email as an alias - set it as the main email account - if you add a mailbox, wil go to there aswell as wherever u want them to go.
2) open SSH to your server
(i reccomend using putty) google putty ssh
3) once on your server do
pico /var/qmail/mailnames/evildonmainofdeath.com/email_account/.qmail
- and add
| /home/httpd/vhosts/evildonmainofdeath.com/httpdocs/admin/pop3pipe.php
to the top of the file
then
- ctr+x
and of course
- y
then enter
- [enter]
(i guess i did not need to explain that
)
4) then do
service qmail restart
5)
then
chmod 755 /home/httpd/vhosts/evildonmainofdeath.comhttpdocs/admin/pop3pipe.php
chmod 755 /home/httpd/vhosts/evildonmainofdeath.com/httpdocs
6) then once again
pico /home/httpd/vhosts/evildonmainofdeath.com/httpdocs/admin/pop3pipe.php
- then change #!/usr/local/bin/php -q
to
#!/usr/bin/php -q
and of course
- ctr+x
- y
- [enter]
7) then Configure piping for your new email address to the correct department within Kayako - and you are all set up
Paths will need to be amended depending upon your domain/location of files
but yeah have fun