carl, I fully agree that 24/7 support is needed but sometimes there are simple reasons for an install issue. Oddly after I ended up noting that I do not install in "r00t" I ended up doing a test one on a place that had offered free trials of using softaculous. I had caught the add on a random geek site and decided to just check it out, using softaculous rather than fantastico gave no issues (like I had assumed the opposite), maybe its the way its being installed rather than just installing in root?
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