Quote:
Originally Posted by RichardM
I'd also like to apologize for my own sometimes short-tempered responses. As it turns out, the failover itself worked properly. Why CSF decided to block all of us is still a mystery, though I imagine that it had to do with "failed" login attempts after the main server crashed. Or possibly there might be special considerations  when using CSF on a mirrored VPS.
It is important that we try to figure this out. CSF is a good tool that immediately put the brakes on a spam attack I was experiencing a month or two ago, and I want to keep using it. But something obviously caused it to misbehave this time around. At the least, we now know it's something to check in the event something like this occurs in the future.
In any case, I'm sorry I lost my temper on occasion. I'm glad that for the latter part of this ordeal, I had my two goddaughters with me, which helped me to behave more like a gentleman.
Best,
Richard |
Happens to the best of us. Nobody likes to lose clients due to technical problems, but its unavoidable sometimes. I've changed hosts a few times already due to some problems, but its all about how fast customer service can correct themselves. And in this case it seems it was done right.