Dealing with chargebacks
Recently, I've had a customer place a chargeback on a purchase that he made. Apparently he wasn't satisfied with the product, but instead of asking for a refund like any sensible person would do, he went ahead and issued a chargeback.
Needless to say, that kinda ruined my day. I would have refunded him if he'd just asked. Getting chargebacks ruins my credibility as a seller, and Paypal isn't exactly friendly towards sellers when it comes to "intangible goods".
Anyway, lesson learned. But just in case it happens again, are there any ways to protect yourself from chargebacks?
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